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Telemarketer (Outbound Calling & Lead Generation)

Telemarketer (Outbound Calling & Lead Generation)

Full Time Employee
Strong Support Team

Job Summary

Conduct outbound calls to business leads provided by the client

Job Description

Job description:
 
Key Responsibilities:
  • Conduct outbound calls to business leads provided by the client
  • Use the client’s CRM system, excel, and VoIP tools (e.g., Aircall) for lead management and calling
  • Accurately log call outcomes and update lead information in the CRM
  • Communicate directly with the client for product knowledge updates and work instructions
  • Maintain high standards of professionalism and customer service during all interactions
  • Adhere to compliance requirements for data handling and outreach (e.g., GDPR, as applicable)
Requirements:
  • Professional fluency in English & Mandarin
  • Previous experience in outbound telemarketing or sales is preferred
  • Familiarity with CRM and VoIP systems
  • Strong communication and interpersonal skills
  • Ability to work independently and follow client instructions
Tools & Systems:
  • CRM – client provided
  • VoIP tools (e.g., Aircall or similar) – client provided
  • Excel or other spreadsheet tools for lead management as required
Reporting & Management:
  • Day-to-day work and product updates will be managed directly by the client
  • Attendance and time tracking will be monitored by Outsourced via installed software (e.g., Blue TraIT)

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