Sales Tax & Bookkeeping Associate

Job Description

About Us: Outsourced is a leading ISO certified offshore outsourcing company that provides dedicated remote staff to some of the world’s top international companies. We’re proud to be recognized as one of the Best Places to Work and have achieved the Great Place to Work Certification. At Outsourced, we’re committed to creating a positive and supportive work environment where our team members can thrive. Our professionals enjoy competitive salaries, career growth opportunities, work-life balance, and the chance to collaborate with a global team of 1,000+ talented professionals.

About the Role We are looking for a detail oriented and disciplined Sales Tax & Bookkeeping Associate based in Colombia to join a U.S.-based accounting firm serving e-commerce clients.
This role will focus primarily on U.S. sales tax compliance, with a secondary focus on bookkeeping and accounting support.
You will work closely with a Senior Associate based in Miami, who will provide training, guidance, and review of your work.
This is a non client facing role, with your primary stakeholders being the internal accounting team and, when necessary, U.S. state tax authorities.
Role Breakdown

• ~50% U.S. Sales Tax
• ~50% Bookkeeping
• The workload may shift over time depending on business needs, projects, and development opportunities.

 
Key Responsibilities U.S. Sales Tax:

• Monitor and manage U.S. sales tax filing obligations for e-commerce clients across multiple states.
• Track sales tax nexus and filing requirements by state.
• Prepare, review, reconcile, and verify sales tax returns before submission.
• Work with sales tax platforms such as TaxJar, Avalara, or similar tools.
• Reconcile reported sales tax against underlying transaction data.
• Ensure returns are prepared and submitted accurately and on time.
• Coordinate with the Senior Associate to prioritize monthly filings, particularly during the high-volume period between the 1st and 20th of each month.
• Research and help resolve discrepancies, notices, and issues from U.S. state tax authorities.
• Access state tax websites securely when required to:
  • Submit tax returns
  • Download confirmations and reports
  • Support compliance follow-up activities

Bookkeeping & Accounting Support

• Perform day-to-day bookkeeping using QuickBooks Online (QBO).
• Record, review, and reconcile accounting transactions.
• Ensure sales tax collected and other tax-related transactions are properly reflected in the books.
• Support accurate financial records for tax and advisory services.
• Assist with catch-up and bookkeeping cleanup projects.
• Connect sales tax filings with accounting records to ensure consistency between:
  • Invoices
  • Sales tax collected
  • Filed returns
  • Financial statements

 
Tools & Technology You will work regularly with:

• QuickBooks Online (QBO) – required
• TaxJar, Avalara, or similar sales tax platforms
• Karbon or similar practice management/workflow tools
• Cloud-based accounting and collaboration platforms
• Checklists and internal workflow systems
• AI tools used to support research, review, and accounting workflows

You should be comfortable learning new software quickly and following structured processes and quality-control procedures.
 
Collaboration & Work Environment

• Work closely with the Senior Associate and internal accounting team.
• Participate in regular check-ins to review priorities, progress, and potential issues.
• Follow established workflows, checklists, and quality-control procedures.
• Communicate issues proactively and flag discrepancies early.
• Participate in training, webinars, and process improvement activities during slower periods.
• Contribute ideas for improving accounting and compliance processes.

 
Requirements Must Haves Education:

• Bachelor’s degree in Accounting or a closely related field.
• CPA/CTA certification is not required, but formal accounting training is required.

Experience:

• 2+ years of accounting experience.
• Experience working in an accounting firm or in roles involving bookkeeping and/or tax is preferred.
• Exposure to U.S. sales tax is strongly preferred, including experience with sales tax filings, registrations, or multi-state compliance.

Technical Skills:

• Advanced proficiency in QuickBooks Online (QBO) – required.
• QBO certification or substantial hands-on QBO experience.
• Strong reconciliation and accounting skills.
• Ability to work with multiple software platforms and learn new tools quickly.
• Comfortable following detailed processes, checklists, and quality-control procedures.

Language:

• Strong English communication skills, both written and spoken, to work effectively with a U.S.-based team and understand accounting and tax documentation.
• Spanish proficiency is expected.

Soft Skills:

• Highly organized, disciplined, and reliable.
• Strong attention to detail and accuracy.
• Comfortable working with recurring and time-sensitive filing deadlines.
• Proactive and self-motivated.
• Able to work independently and identify issues before they become problems.
• Strong sense of ownership and accountability.
• Trustworthy and discreet when handling sensitive financial and tax information.
• Willingness to commit to a stable, long-term position.

 
Nice to Have

• Experience working with U.S. e-commerce clients, including Amazon, Shopify, or other marketplaces.
• Experience with TaxJar, Avalara, or similar sales tax software.
• Experience with Karbon or other accounting practice management platforms.
• Experience using Checkpoint or similar tax research tools.
• Previous experience working for a U.S.-based accounting or tax firm.
• Familiarity with AI tools for accounting research, review, and compliance support.
• Experience with multi-state U.S. sales tax compliance.

 
Work Schedule & Location:

Location: Colombia
Work Model: Remote / Home-based
Employment Type: Full-Time
Schedule: Aligned with U.S. Eastern Time (Miami)
Hours: Approximately 8 hours per day, including a 1-hour lunch
Dedication: 100% dedicated to this role
 
Work Setup & Security The successful candidate should have:

• A dedicated workspace at home.
• A reliable and dedicated internet connection.
• Ability to work securely with confidential financial and tax information.
• Willingness to use VPNs and secure login procedures when required.
• Compliance with company and client security standards.
• Equipment may be provided by the company or client, depending on final arrangements.

 
Compensation & Benefits

• Competitive full-time salary paid in local currency.
• Local legal benefits, including health and pension contributions.
• Access to company benefits and retention programs.
• Potential salary progression following successful completion of the initial training and ramp-up period.
• Stable, long-term career opportunity.
• Opportunities to develop expertise in U.S. sales tax and e-commerce accounting.
• Opportunity to grow within a technology-forward accounting environment.