Business Analyst

Job Description

Company Overview: 
Outsourced is a leading ISO certified global offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals. 

Position Title:  Business Analyst
Work Arrangement: Remote / Hybrid - Malaysia
Schedule: Mondays - Fridays/ 40hrs per week

About the Role
As a Business Analyst, you’ll play a key role in shaping product direction by analysing, documenting, and communicating functional and technical requirements in the form of detailed acceptance criteria. You’ll partner closely with the Product team and the Development team to help deliver solutions that genuinely benefit our customers.

Responsibilities- 

• Develop and demonstrate understanding of Construction Management systems - its features and functions.
• Work closely with the Product, Development and QA teams to analyse user stories and use cases to develop detailed and thorough acceptance criteria.
• Schedule and facilitate workshops with Product or SME’s (as required) to further refine requirements to ensure every use case is captured.
• Contribute to the design of new features and work with the Development team to break the design down.
• Analyse existing systems to determine accurate impact analysis as a result of changes or new features being introduced.
• Act as a conduit between the Development Team and Product Team, to clarify questions when raised.
• Collaborating with developers to address technical requirements
• Facilitate user acceptance testing (UAT), incorporating feedback from stake holders to enhance system usability 
• Conduct Business Acceptance Testing, specifically, a non-exhaustive set of functional tests of the most important business functions to validate the business functions meet customer requirements as designed and that the software is of sufficient quality and stability to proceed with further downstream testing, namely no known Critical or Urgent issues

Requirements

• 3+ years experience working as a Business Analyst in complex technology environments, preferably within the Construction Management or Project Management industry.
• Strong technical literacy - able to read and discuss code-level concepts (you don’t have to code, but you get it).
• Experience working directly with Product, Development and QA teams using agile methodologies.
• Strong management skills with the ability to prioritize tasks effectively.
• Excellent written and verbal communication skills.
• Ability to analyse existing systems for impact analysis and change management.
• Analyse use cases and user stories to create detailed and thorough acceptance criteria to cover all possible scenarios
• Experience with Jira, or similar agile tooling.
• Comfortable leveraging AI in your day-to-day work

What we Offer 

• Health Insurance
• Professional Development: You'll have access to a monthly upskill allowance for continued education and certifications to support your career growth.
• Leave with Pay
• Flexible Work Hours or Remote Work Opportunities – Depending on the role and project.