Job Description
About Us:Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive.
HR & People Administrator (Offshore)
We are looking for a detail-oriented and highly organised HR & People Administrator to provide administrative support across the employee lifecycle. In this role, you will work closely with the People & Culture (P&C) team to ensure employee records, onboarding, reporting, payroll inputs, and HR documentation are maintained accurately and efficiently.
This is an excellent opportunity for someone who enjoys working behind the scenes, thrives on organisation and process, and has experience supporting HR operations in a fast-paced environment.
Key Responsibilities
- Maintain and update employee records in the HRIS, including new starter setup, employee detail changes, leave records, probation dates, and termination data.
- Coordinate onboarding and offboarding administration, including documentation, IT/access requests, induction scheduling, and asset return tracking.
- Prepare standard employment documents from approved templates for review and sign-off by the P&C team.
- Maintain HR trackers and registers, including probation reviews, contract end dates, visa expiry dates, and document control records.
- Schedule meetings, manage calendars, and coordinate training sessions and learning records.
- Compile routine HR reports and dashboards such as headcount, turnover, leave, and probation status.
- Prepare payroll change inputs for review before submission.
- Triage HR inbox queries and escalate employee relations or sensitive matters to the appropriate P&C team member.
- Support policy formatting, version control, and document management activities.
Must-Have Requirements
- At least 2 years of experience in an HR, People & Culture, or HR administration role.
- Experience maintaining employee records and HR data with a high level of accuracy.
- Strong administrative and coordination skills across onboarding, documentation, scheduling, and reporting.
- Excellent attention to detail and the ability to manage multiple tasks and deadlines simultaneously.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office, particularly Excel, Word, and Outlook.
- Ability to handle confidential information with professionalism and discretion.
- Experience working with HR systems or HRIS platforms.
Nice-to-Have Requirements
- Experience using Employment Hero or a similar cloud-based HRIS.
- Exposure to Australian HR or payroll processes.
- Experience preparing payroll input changes for review.
- Familiarity with learning management systems (LMS) and training administration.
- Experience compiling HR metrics and dashboard reports.
- Knowledge of document version control and policy administration processes.
- Previous experience supporting a remote or offshore People & Culture team.
What Success Looks Like
The ideal candidate is someone who is process-driven, dependable, and proactive, with the ability to keep HR operations running smoothly through accurate administration, strong organisation, and effective coordination with internal stakeholders.
Additional Notes: - Work Setup: Home-based (minimum internet speed of 50 Mbps required)
- Schedule: Monday-Friday; Shifting schedule between 6AM to 3PM
Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
