Job Description
About Us
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
The Client A fast-growing SaaS scale-up on a mission to bring fair and transparent tipping to the global hospitality industry. Having doubled revenue year-on-year, we are now focused on the next phase of growth as part of our Series A funding.
The Role We are seeking a highly organized and proactive
Agile Project Coordinator to support our development and product teams. You will act as the operational engine, ensuring that project development runs smoothly, impediments are identified, and documentation is current. The ideal candidate will facilitate communication between team members and stakeholders, utilizing Azure DevOps tools to keep initiatives on track, on time, and within scope.
Key Responsibilities - Ceremony Facilitation: Organize, schedule, and support Agile ceremonies, including Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives.
- Workflow Optimization: Maintain and update project boards to ensure workflows are optimized and accurate, providing visibility into sprint velocity.
- Impediment Management: Proactively identify project risks, dependencies, and bottlenecks, escalating issues to the senior stakeholders promptly.
- Documentation & Artifacts: Maintain project documentation, including sprint logs, product backlogs, user stories, and retrospective action items.
- Stakeholder Communication: Act as a central communication hub, preparing status reports and ensuring stakeholders are aligned on deliverables.
- Onboarding & Tool Support: Assist in onboarding new team members and supporting the team with access to necessary tools.
Required Skills & Qualifications - Experience: 2-4 years of project coordination experience, with at least 1-2 years working within an Agile/Scrum or Kanban environment.
- Tools Proficiency: Hands-on experience with Azure DevOps is required. Familiarity with MS Teams, and Office365 is highly desirable.
- Agile Mindset: Clear understanding of Agile principles, user stories, and iterative development.
- Communication: Good verbal and written communication skills, with the ability to bridge communication gaps between technical teams and non-technical stakeholders.
- Organization: Strong attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
Preferred Qualifications (Bonus Points) - Certified Scrum Master (CSM) or PMI Agile Certified Practitioner (PMI-ACP).
- Experience in software development or IT services industries.
- Basic understanding of DevOps practices and CI/CD tools.
Work Schedule - Monday - Friday 10AM-7PM, 11AM-8PM, or 12PM-9PM PH Time
Location Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.
