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Managed Services Managing Consultant - Homebased

Managed Services Managing Consultant - Homebased

Full Time Employee
Strong Support Team

Job Summary

At least 5 years of experience in IT operations, application managed services, and client-facing IT support.

Job Description

About Outsourced
Outsourced is a premier offshore staffing provider. We help leading international companies build and scale dedicated, high-performing offshore teams. With a global workforce of 1,800+professionals across our primary operating hubs in the Philippines and expanding international markets (India, Colombia, Malaysia, Vietnam, and Argentina), we deliver top 1% talent, modern workspace environments, and comprehensive human resource management to clients worldwide.

We are seeking an experienced Managed Services Managing Consultant to deliver and support data warehouse and business intelligence (DW/BI) solutions for multiple clients. The ideal candidate has strong technical expertise in SQL, ETL, BI reporting, and cloud-based data platforms, along with excellent client communication and problem-solving skills.
Key Responsibilities
  • Provide technical support and managed services for 2–4 client accounts.
  • Monitor data warehouse, BI solutions, and batch processes.
  • Develop and enhance DW/BI solutions using industry best practices.
  • Investigate and resolve technical issues, identify recurring problems, and recommend improvements.
  • Manage support requests, incidents, and escalations within agreed procedures.
  • Develop and maintain reports, documentation, and monthly client updates.
  • Lead client support meetings and communicate technical recommendations.
  • Collaborate with team leads and mentor team members through knowledge sharing and peer reviews.
Qualifications & Experience
  • Degree in IT or a related field, or equivalent relevant experience.
  • At least 5 years of experience in IT operations, application managed services, and client-facing IT support.
  • Strong hands-on experience with ETL and BI tools such as Microsoft SSIS, SSRS, and SSAS.
  • Experience developing and supporting reports using Power BI and/or Tableau.
  • Experience with cloud data platforms and tools such as Azure Data Factory, Databricks, dbt, or Matillion.
  • Strong SQL scripting skills; SQL performance tuning is an advantage.
  • Understanding of dimensional modelling and third normal form (3NF).
  • Excellent communication, analytical, and problem-solving skills.
Preferred Qualifications
  • AWS or Azure Data Engineering certification.
  • Certification in a data visualization tool.
  • Experience with Azure administration or Azure Functions.
Work Schedule: 5am - 2pm Manila Time (Mon-Fri)
Must be comfortable to work Homebased
Must have reliable internet connection at home

Note: As part of our recruitment process, we conduct a background check on all hired candidates. Please ensure that all required documents are prepared and submitted promptly.

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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By clicking on the "Submit" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.