Shopify Operations & Merchandising Specialist

Shopify Operations & Merchandising Specialist

Full Time Employee
Strong Support Team

Job Summary

We are not looking for someone who helped with a Shopify store. We are looking for someone who ran one.

Job Description

About Us: Outsourced is a leading ISO certified offshore outsourcing company that provides dedicated remote staff to some of the world’s top international companies. We’re proud to be recognized as one of the Best Places to Work and have achieved the Great Place to Work Certification. At Outsourced, we’re committed to creating a positive and supportive work environment where our team members can thrive. Our professionals enjoy competitive salaries, career growth opportunities, work-life balance, and the chance to collaborate with a global team of 1,000+ talented professionals.
    
About our client: Is a fast growing beauty and cosmetics company specializing in high quality, trend driven makeup products. The brand is committed to creativity, self expression, and inclusivity, offering a diverse range of cosmetics through major retail partners and e-commerce channels. With a strong focus on innovation and customer experience, the company continues to expand its product portfolio and global reach.

About the Role We are looking for an experienced Shopify Operations & Merchandising Specialist to take full ownership of the day-to-day operations of a high-growth Shopify storefront. This is a hands-on role for someone who has independently managed a Shopify store—not someone who simply assisted. You'll be responsible for ensuring the storefront is accurate, optimized, and launch-ready at all times, managing everything from product updates and merchandising to promotions, pricing, quality assurance, and issue resolution.

What You'll Do:
  • Manage the day-to-day operations of a Shopify storefront.
  • Upload and maintain products, collections, and product detail pages (PDPs).
  • Update homepage content, navigation, headers, footers, and merchandising layouts using Shopify's Theme Editor.
  • Coordinate product launches, promotions, and seasonal campaigns.
  • Ensure pricing, discounts, bundles, and promotions are accurate before launch.
  • Perform quality assurance (QA) checks to prevent errors before changes go live.
  • Identify and resolve broken links, 404 errors, and storefront issues.
  • Maintain organized product information and merchandising assets.
  • Support ongoing storefront updates while meeting tight deadlines.
Required Qualifications:
  • 5+ years of experience independently managing a Shopify store.
  • Strong hands-on experience using Shopify Theme Editor without relying on a developer.
  • Proven experience managing product catalogs, collections, merchandising, and storefront updates.
  • Strong understanding of Shopify operations and e-commerce best practices.
  • Excellent QA skills with exceptional attention to detail.
  • Strong English communication skills.
  • Ability to work independently and take ownership of projects.

Nice to Have:
  • Experience with Amazon Seller Central.
  • Experience managing TikTok Shop catalogs and order flows.
  • Experience supporting high-volume e-commerce stores.
  • Strong understanding of merchandising strategy and product launches.

What We're Looking For:
  • Highly organized and process-driven.
  • Self-starter who takes ownership of their work.
  • Comfortable managing multiple priorities simultaneously.
  • Detail-oriented with a proactive approach to problem-solving.
  • Reliable, accountable, and committed to delivering high-quality work.
  • Able to thrive in a fast-paced e-commerce environment.

Important Requirements To be considered, candidates must:
  • Be available to work the required Pacific Time schedule.
  • Have independently managed Shopify stores for 5+ years.
  • Be able to confidently perform Shopify Theme Editor updates without developer assistance.
  • Demonstrate a strong quality assurance process for product launches and storefront updates.

Location: Medellin Colombia
Place of work: Remote
Monday to Friday, 10:00 AM 7:00 PM COT
Type: Full time (40 hours per week)

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