Job Description
About us Outsourced is a leading ISO-certified offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals.
About Our Client
A well-established software company that develops cloud-based payroll, HR, workforce management, and compliance solutions for businesses across the Caribbean. Its platform helps organizations streamline payroll processing, employee management, scheduling, reporting, and regulatory compliance through a single integrated system. The company primarily serves SMBs and mid-sized organizations operating in complex local regulatory environments and has built a strong presence in the region over the past two decades.
Role SummaryThe client is seeking a Business Development Manager to build pipeline and close new customers across its target markets. This is a hands-on, full-cycle new business sales role covering inbound lead response, outbound prospecting, discovery, qualification, demo booking, product demonstrations, proposals, negotiation, and close.
The successful candidate must be able to both book qualified demos and independently run effective product demonstrations. This role does not include customer success, renewals, or ongoing account management.
Key Responsibilities• Generate and develop new business opportunities across assigned Caribbean markets, industries, and customer segments.
• Respond promptly and professionally to inbound leads, referrals, campaign responses, and prospect enquiries.
• Conduct structured outbound prospecting through email, LinkedIn, phone, and other approved channels.
• Qualify opportunities based on business size, payroll complexity, current systems, decision process, urgency, budget, and product fit.
• Run discovery calls to understand payroll, HR, scheduling, reporting, and compliance requirements.
• Book qualified product demos, confirm attendance, prepare the opportunity, and manage pre-demo and postdemo follow-up.
• Independently deliver clear, consultative product demonstrations tailored to the prospect’s needs and use cases; involve technical or product specialists only when required.
• Manage opportunities from first contact through proposal, negotiation, and close, maintaining momentum and clear next steps.
• Prepare quotes, proposals, and commercial follow-ups in accordance with approved pricing and sales processes.
• Maintain accurate CRM records, including lead status, notes, next actions, opportunities, and forecast updates.
• Share market intelligence on objections, competitors, pricing, feature requests, and buying triggers.
• Meet agreed activity, demo, pipeline, conversion, and new business revenue targets.
Required Experience and Capabilities• Proven experience in B2B SaaS, software, or consultative new business sales.
• Demonstrated experience generating interest, booking qualified product demos, and managing demo attendance and follow-up.
• Demonstrated ability to independently run live software product demonstrations and connect product capabilities to prospect requirements.
• Experience owning full-cycle new-logo sales activity from prospecting or first enquiry through close.
• Experience selling to SMB and/or mid-market customers and engaging business owners, HR leaders, finance leaders, and operations teams.
• Strong discovery, qualification, presentation, objection-handling, negotiation, and follow-up skills.
• Excellent written and verbal communication, with the confidence to lead prospect-facing calls and presentations.
• Strong CRM discipline and experience working with structured pipeline, activity, and forecast reporting.
• Ability to learn a complex product and market quickly and communicate credibly about payroll, HR, and compliance workflows.
• Ability to work consistently and actively during Eastern Time / Caribbean business hours.
• Self-motivated, organized, responsive, and effective in a remote, hands-on working environment.
Preferred Experience• Payroll, HR, workforce management, accounting, compliance, ERP, finance, or business operations software.
• Selling into professional services, hospitality, healthcare, financial services, construction, retail, government, or multi-location employers.
• Selling in Caribbean, regional, or smaller markets where trust, credibility, and disciplined follow-up are critical.
• HubSpot or a comparable CRM platform.
• A startup, scale-up, or small SaaS company with limited sales support resources.
Success Measures• Qualified opportunities and demos are generated consistently.
• Booked demos are well qualified, attended, and followed up promptly.
• Product demonstrations are delivered independently, professionally, and in a way that advances the opportunity.
• Opportunities progress through the pipeline with clear next steps and reliable forecasting.
• New customers and revenue are closed against agreed targets.
• CRM data is accurate, current, and useful to leadership.
Work Conditions - Location: Colombia
- Job Type: Remote
- Work Schedule: M-F from 8:30 AM – 5:30 PM Eastern US Time
- Employment Type: Full-time (40 hours per week)
