Job Description
Outsourced is a leading ISO-certified offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals
We are looking for an Outbound Recruitment Caller/Appointment Setter for one of our clients! You will be responsible for making outbound calls to a provided list of leads to promote open job opportunities, pre-qualify interested candidates, and schedule interviews with our internal hiring team. This is not a sales role; the focus is on recruitment outreach and appointment setting.
Key Responsibilities:● Make high-volume outbound calls to a pre-generated list of leads (no lead generation required)
● Clearly explain:
○ The company
○ The open positions and key role details
● Ask screening questions to assess candidate interest and basic fit
● Schedule interviews for interested and qualified candidates with the internal hiring team
● Accurately log call outcomes, notes, and next steps in the company's system
(Conveyor)
● Follow call scripts and training guidelines provided by the company
● Meet or exceed daily/weekly targets for:
○ Number of calls
○ Number of interested leads
○ Number of interviews scheduled
● Communicate regularly with the internal point of contact (Justin, Hiring Manager) on performance, challenges, and feedback from calls
Requirements:● Excellent spoken English with clear, neutral, and professional phone demeanor
● Proven experience in at least one of:
○ Outbound calling
○ Telemarketing / telesales
○ Customer service over the phone
○ Recruitment sourcing or appointment setting
● Comfortable making high-volume outbound calls and handling objections
● Strong listening and note-taking skills
● Basic computer literacy and ability to work with web-based tools (e.g., CRM, dialers, or calling platforms)
● Reliable internet connection and quiet, professional work environment for calls
● Willingness to work US business hours
Preferred Qualifications:● Prior experience in recruitment / staffing / appointment setting is a plus
● Experience working with US-based clients or in BPO/outsourcing environments
● Familiarity with VOIP/dialer tools (training and access will be provided as needed)
Work Conditions: - Location: Colombia
- Job Type: Remote
- Work Schedule: 9am - 6pm EST
- Employment Type: Full-time (40 hours per week)
