Sales Admin Specialist

Job Description

Sales Support Specialist (Remote)
We are looking for a Sales Support Specialist to provide administrative and operational support to a high-performing sales team. This role plays a key part in ensuring smooth sales processes, timely follow-ups, and effective coordination across teams.


Key Responsibilities

• Track and follow up on open sales quotes and customer inquiries
• Assist with order processing and purchase orders from the sales team
• Support sales activities by monitoring workflows and resolving escalations
• Coordinate with internal teams to ensure order accuracy and timely updates
• Prepare and send customer quotes, ensuring proper documentation
• Follow up with clients to confirm receipt and address questions
• Collaborate with marketing on lead generation initiatives
• Partner with account managers to resolve billing and invoice issues
• Monitor vendor pricing agreements and support renegotiation timelines
• Assist with inventory tracking and ensure alignment with sales demand
• Support project rollouts and coordinate with operations and warehouse teams

Requirements

• Bachelor's degree or 3-5 years of experience in sales support, inside sales, or customer service
• Experience in client-facing communication
• Strong administrative and organizational skills with attention to detail
• Ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Excel and Word
• Excellent written and verbal communication skills
• Ability to work independently and collaboratively

Nice to Have

• Experience in the telecommunications industry
• Familiarity with quote management or CRM systems

What You'll Bring

• Proactive mindset with strong problem-solving skills
• Ability to stay organized in a fast-paced environment
• Customer-focused approach with attention to quality and accuracy