UK Credit Controller

UK Credit Controller

Full Time Employee
Strong Support Team

Job Summary

Seeking a UK Credit Controller to manage sales ledgers, ensure timely collections, and minimize financial risk while liaising with clients.

Job Description

Company Description
  
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
 
Position Summary
 
As a UK Credit Controller, you'll play a key role in managing the financial heartbeat of our client relationships. Your mission: safeguard cash flow by managing assigned sales ledgers, driving timely collections, ensuring accurate allocations, and minimizing financial risk. You’ll liaise with clients and debtors alike, blending assertiveness with a strong sense of service to maintain both compliance and trust.
 
Responsibilities
  • Perform collections via phone and email in line with company processes
  • Meet personal and company cash collection and aging targets
  • Monitor sales ledgers, ensuring debts are within agreed payment terms
  • Investigate disputes early, raise credit notes when appropriate
  • Conduct regular ledger reviews with Client Managers and agencies
  • Initiate litigation processes when necessary, coordinating with legal partners
  • Support credit insurance claims by providing accurate debtor data
  • Allocate unallocated cash promptly and report weekly balances
  • Verify debt to validate invoice accuracy and support timely payments
Qualifications
  • At least 2 years of credit control experience in a UK-based company
  • Solid understanding of UK debtor litigation procedures
  • Preferably holding a credit control-related qualification
  • High attention to detail and accuracy in both manual and system-based tasks
  • Strong written and verbal communication skills
  • Persistent, proactive, and professional demeanor
  • Able to build relationships with clients and meet performance KPIs
  • Capable of independently resolving tasks and managing complex escalations

Upload resume*

PDF or Microsoft Word file only. Max of 2MB file size.

By clicking on the "Submit" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.