US Finance Systems Administrator (Home-based)

US Finance Systems Administrator (Home-based)

Full Time Employee
Strong Support Team

Job Summary

Homebased

Job Description

Company Description
 
Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
 
Position Summary
 
The Finance Systems Administrator is responsible for the administration, configuration, and support of NetSuite and other key financial applications (including, but not limited to, PBCS, HFM, Blackline, Workiva, Coupa, Vertex, and Avalara). This role will provide Level 1-3 support to end users, ensuring system integrity, data accuracy, and optimal performance. The ideal candidate combines strong technical skills with a solid understanding of finance processes and a commitment to excellent customer service.
 
Responsibilities:
  • Provide Tier 1-3 support for NetSuite and integrated financial systems.
  • Troubleshoot and resolve system issues, escalating to the Finance Systems team as needed.
  • Respond to user inquiries, service requests, and incidents in a timely manner.
  • Document issues, solutions, and best practices in a knowledge base.
  • Develop & deliver user training sessions and create comprehensive documentation for system processes and procedures.
  • Manage user access, roles, permissions, and security settings.
  • Perform system configurations, updates, and routine maintenance.
  • Coordinate with vendors and IT for system upgrades and patching.
  • Identify opportunities to optimize finance system processes and workflows.
  • Support the implementation of new features, modules, and integrations.
  • Develop and maintain user guides, training materials, and system documentation.
  • Ensure compliance with internal controls, SOX requirements, and audit standards.
  • Support periodic access reviews and audit evidence collection.
  • Collaborate with Finance, Accounting, Tax, IT, and other business units to understand requirements and deliver solutions.
  • Participate in system projects, upgrades, and enhancement initiatives.

Qualifications:
  • Bachelor's degree in Accounting, Finance, Information Systems, or related field.
  • 3+ years of experience administering NetSuite.
  • Strong understanding of NetSuite modules (financial management, global and multi-entity management, CRM, Data & Analytics)
  • Strong understanding of finance and accounting processes.
  • Experience providing Level 1-3 system support in a multi-system environment.
  • Experience supporting financial applications such as PBCS, HFM, Blackline, Workiva, Coupa, Vertex, or Avalara is a plus.
  • Excellent troubleshooting, analytical, and problem-solving skills.
  • Strong communication skills and a customer service mindset.
  • Ability to manage multiple priorities and work independently.
  • NetSuite Administrator certification or equivalent is required.
 
By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.

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By clicking on the "Submit" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.