Job Description
Company Overview: Outsourced is a leading ISO certified India & Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1000 talented professionals.
Position Title:
Inside Sales Representative – Valves & Flow Control SolutionsWork Arrangement: Hybrid (10 days onsite/mos)
Schedule: Monday - Friday, 05:30 am - 02:30 pm IST
About the Role We’re looking for an
Inside Sales Application Engineer who bridges the gap between technical expertise and customer-focused sales. You’ll combine
inside sales skills with
engineering know-how to support clients in selecting valves, actuators, and flow control solutions—primarily serving
oil & gas, fabrication, and industrial manufacturing sectors.
This role is perfect for someone who:
✔ Enjoys
technical problem-solving but thrives in a
sales-driven environment.
✔ Can interpret customer needs and recommend the right products.
✔ Is comfortable working with
CRMs, KPIs, and sales targets while maintaining strong customer relationships.
Core Responsibilities:
Inside Sales & Customer Engagement ✅ Manage
inbound inquiries and
outbound prospecting via phone, email, and digital channels.
✅ Use
SAP Business CRM to track leads, update pipelines, and forecast sales.
✅ Achieve
monthly/quarterly KPIs (calls, conversions, revenue targets).
✅ Prepare
quotes, proposals, and technical documentation in Microsoft Office (Excel, Word, PowerPoint).
Technical Support & Product Expertise ✅ Assist customers in selecting
control valves, isolation valves, and related accessories.
✅ Collaborate with engineering teams to ensure
product suitability for client applications.
✅ Explain
technical specifications in a clear, customer-friendly manner.
Account & Stakeholder Management
✅ Build relationships with
procurement teams, engineers, and decision-makers.
✅ Support
high-level accounts (refineries, EPCs, industrial plants).
✅ Coordinate with suppliers and internal teams to ensure smooth order fulfillment.
Must-Have Experience:
- 2+ years of inside sales experience (preferably in technical/industrial products).
- Strong communication skills – ability to simplify complex technical details.
- Proficiency in SAP Business CRM (or similar) and Microsoft Office Suite.
- KPI-driven mindset – comfortable working toward sales targets.
�� Nice-to-Have Skills - Prior knowledge of valves (control/isolation), actuators, or flow control systems.
- Background in oil & gas, fabrication, or technical manufacturing industries.
- Experience engaging high-level accounts (procurement, engineers, executives).
- Familiarity with technical quoting and bid processes.
What we Offer - Health Insurance: We provide medical coverage up to 20 lakh per annum, which covers you, your spouse, and a set of parents. This is available after one month of successful engagement.
- Professional Development: You'll have access to a monthly upskill allowance of ₹5000 for continued education and certifications to support your career growth.
- Leave Policy: Vacation Leave (VL): 10 days per year, available after probation. You can carry over or encash up to 5 unused days.
- Casual Leave (CL): 8 days per year for personal needs or emergencies, available from day one.
- Sick Leave: 12 days per year, available after probation.
- Flexible Work Hours or Remote Work Opportunities – Depending on the role and project.
- Outsourced Benefits such as Paternity Leave, Maternity Leave, etc.
